Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Platform.

Information You Provide

• Contact form submissions: name, email address, subject, and message content
• Optional account information if you create an account (email, display name)
• Purchase information for premium content, processed securely through third-party payment processors

Information Collected Automatically

• IP address and approximate geographic location (country/city level)
• Browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Quiz completion data (aggregate, non-personally identified)
• Cookie and local storage data (see our Cookie Policy)

2. How We Use Your Information

We use collected information only for the following purposes:

• Responding to inquiries and support requests submitted through our contact form
• Improving platform content, quiz quality, and user experience
• Processing payments for premium content (through secure third-party processors)
• Analyzing aggregate usage patterns to understand how the Platform is used
• Complying with legal obligations under Canadian law
• Sending transactional communications (e.g., order confirmations) where applicable

We do not use your information for targeted advertising, sell it to data brokers, or share it with third parties except as described in Section 4.

3. Legal Basis for Processing (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process personal information based on: your consent (for optional features and marketing communications), contractual necessity (for processing purchases), and our legitimate interests in operating and improving the Platform, balanced against your privacy rights.

4. Information Sharing

We do not sell, rent, or trade personal information. We may share information in limited circumstances:

• Service providers: Trusted third parties who assist in operating the Platform (hosting, analytics, payment processing), bound by confidentiality agreements
• Legal requirements: When required by law, court order, or other governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

5. Data Retention

We retain personal information only as long as necessary for the purposes collected or as required by law. Contact form submissions are retained for up to 12 months. Analytics data is aggregated and anonymized after 26 months. You may request deletion of your data at any time.

6. Your Rights

Under PIPEDA and applicable provincial law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for processing at any time
• Request deletion of your personal information, subject to legal retention requirements
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. All data transmission uses SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries: [email protected] | 482 W 20th Ave, Vancouver, BC V5Y 2C8, Canada | +1 604-890-0812